{"id":7327,"date":"2026-03-11T17:00:00","date_gmt":"2026-03-11T09:00:00","guid":{"rendered":"https:\/\/microcosmtech.com\/?page_id=7327"},"modified":"2026-03-18T15:50:14","modified_gmt":"2026-03-18T07:50:14","slug":"stakeholder-communication","status":"publish","type":"page","link":"https:\/\/microcosm.com.cn\/zh_tw\/stakeholder-communication\/","title":{"rendered":"Stakeholder Communication"},"content":{"rendered":"

The company reported the status of communication with various stakeholders to the Board of Directors on March 3, 2023.<\/p>\n<\/div>\n

\n\n\n\n\n\n\n\n\n\n
Stakeholder<\/th>\nKey Issues<\/th>\nCommunication Channels and Frequency<\/th>\nCommunication Performance in 2023<\/th>\n<\/tr>\n<\/thead>\n
\n
\"Stakeholder<\/div>\n
Shareholders \/ Investors<\/div>\n<\/td>\n
\n
    \n
  • Future Development Potential<\/li>\n
  • Innovation Management<\/li>\n
  • Corporate Governance<\/li>\n
  • Sustainability Strategy<\/li>\n<\/ul>\n<\/td>\n
\n\n
    \n
  • A total of 16 information announcements were disclosed in 2023<\/li>\n
  • Financial and operational information was released periodically through public announcements or press releases, and quarterly reports were also made available on the company\u2019s official website<\/li>\n
  • Participated in an investor conference on September 27, 2023<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
<\/div>\n

Employees<\/td>\n

\n
    \n
  • Business ethics and regulatory compliance<\/li>\n
  • Human rights<\/li>\n
  • Labor\u2013management relations<\/li>\n
  • Talent development<\/li>\n
  • Compensation and benefits<\/li>\n
  • Occupational health and safety management<\/li>\n<\/ul>\n<\/td>\n
\n\n
    \n
  • Employee health examinations conducted on Feb 23, 2023<\/li>\n
  • Approximately 15 employee shopping benefit offers were provided<\/li>\n
  • Employee Welfare Committee members were re-elected for a one-year term<\/li>\n
  • Company fire safety training and drills conducted every six months<\/li>\n
  • Nov 9, 2023: External lecturer invited to deliver a seminar on \u201cLegal Awareness Training for Employees in the Technology Industry\u201d<\/li>\n
  • Sep 13, 2023: Conducted anti\u2013workplace bullying awareness training<\/li>\n
  • Various departmental professional training programs held periodically (in 2023: 384 internal training participants and 47 external training participants in total)<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
<\/div>\n

Customers<\/td>\n

\n
    \n
  • Customer service<\/li>\n
  • Product quality<\/li>\n
  • Hazardous substance management<\/li>\n<\/ul>\n<\/td>\n
\n\n
    \n
  • Collected and addressed real-time customer feedback and complaints regarding service quality<\/li>\n
  • Promoted product diversity by participating in major exhibitions in 2023, including TOUCH TAIWAN, TPCA TAIPEI, and Semicon Taiwan, to showcase products, engage with industry peers, and explore trends and innovations<\/li>\n
  • 2023 satisfaction survey results: highest satisfaction in HSF control and product quality; lowest satisfaction in pricing<\/li>\n
  • Conducted 4 customer audits (including online audits) and hazardous substance investigations with no major findings<\/li>\n
  • Completed external audits for IECQ QC080000 and ISO 9001:2015, with no major findings<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
<\/div>\n

Suppliers \/ Contractors<\/td>\n

\n
    \n
  • Business ethics and regulatory compliance<\/li>\n
  • Sustainable supply chain management<\/li>\n
  • Chemical management<\/li>\n<\/ul>\n<\/td>\n
\n\n
    \n
  • Conducted paper-based audits for 12 qualified Class A suppliers in 2023, ensuring compliance with company standards.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
<\/div>\n

Government<\/td>\n

\n
    \n
  • Regulatory compliance<\/li>\n
  • Occupational health and safety management<\/li>\n
  • Environmental management<\/li>\n<\/ul>\n<\/td>\n
\n\n
    \n
  • Handled official correspondence, emails, and questionnaires from the OTC Center in real-time.<\/li>\n
  • Managed regulatory-related operations promptly.<\/li>\n
  • Processed government administrative documents from various authorities immediately.<\/li>\n
  • Mar 14, 2023: Participated in the OTC Corporate Governance Evaluation System Training Course.<\/li>\n
  • Oct 18, 2023: Attended the 112th Annual OTC Company Compliance Requirements Briefing.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7327","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/microcosm.com.cn\/zh_tw\/wp-json\/wp\/v2\/pages\/7327","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/microcosm.com.cn\/zh_tw\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/microcosm.com.cn\/zh_tw\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/microcosm.com.cn\/zh_tw\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/microcosm.com.cn\/zh_tw\/wp-json\/wp\/v2\/comments?post=7327"}],"version-history":[{"count":9,"href":"https:\/\/microcosm.com.cn\/zh_tw\/wp-json\/wp\/v2\/pages\/7327\/revisions"}],"predecessor-version":[{"id":8346,"href":"https:\/\/microcosm.com.cn\/zh_tw\/wp-json\/wp\/v2\/pages\/7327\/revisions\/8346"}],"wp:attachment":[{"href":"https:\/\/microcosm.com.cn\/zh_tw\/wp-json\/wp\/v2\/media?parent=7327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}